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Gather 2.0 has a brand new help center! For the latest documentation and troubleshooting tips, visit: https://support.help.gather.town/
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Creating new links between 1.0 and 2.0 spaces will be disabled after Jan 31st, 2026.
Existing links will remain active after this date and you will continue to redeem members seats in your 2.0 subscriptions based on your 1.0 space capacity.
This change will only affect you if you haven’t yet linked your 1.0 space with 2.0 and wish to try 2.0.
If you have any questions, please reach out to our team.
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If you have an active 1.0 subscription, you can link it to your 2.0 space to redeem member seats equal to your 1.0 space capacity.
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As a reminder, Gather 2.0 charges based on the total number of Members, instead of concurrent users. As a result, your monthly or annual subscription cost may change compared to Gather 1.0. If you have concerns about the difference of this cost, please reach out to our team.
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Before linking your subscription, you need to create your 2.0 space. Click here to get started or read our full migration guide for advice on migrating your team.
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Open your Gather 1.0 space dashboard (Main Menu > Settings > Advanced > Space Dashboard > Plans & Billing)
On your active subscription, click Manage > Link to your Gather 2.0 space
Select the 2.0 office you want to link your subscription to
Next, return to Gather 2.0 to finalize your subscription
In Gather 2.0, go to Settings > Billing Dashboard > Open Dashboard
Select monthly or annual billing and complete the payment steps
